Repair support may include diagnostics, hashboard assessment, control-board troubleshooting, power-supply testing, fan replacement, firmware recovery, and parts sourcing for supported ASIC models.
Before Sending Equipment
- Request a service assessment and return authorization.
- Provide the model, serial number, symptoms, firmware, operating history, and photos.
- Back up pool and network settings where possible.
- Pack equipment securely and follow the supplied shipping instructions.
Service Terms
Diagnostic fees, parts, labor, shipping, repair time, warranty on completed work, and unrepairable-equipment handling are confirmed before work proceeds.